Shipping & Returns
***Orders placed 3/19-3/23 will be shipped 3/24***
SHIPPING & INSURANCE
Your order will be shipped within two business days. Our shipping with insurance rates are outlined below. If the shipping method is not available for your area, another will be used. If you have a special shipping need, please contact us prior to placing your order so we can do our best to accommodate it.
IN-STORE PICK UP
Free Local pick available
Please contact us prior to submitting an order to arrange for in-store pick up. Then just stop by at your scheduled time to pick up your jewelry.
DOMESTIC SHIPPING
UPS Ground
Orders less than $225.00, shipping and insurance = FREE
UPS 3 Day Select
Orders less than $225.00, shipping and insurance = $8.50
Orders from $225.00 - $1,999.99, shipping and insurance = FREE
UPS Next Day Air (overnight to most locations/no Saturday delivery)
Orders less than $225.00, shipping and insurance = $40.00
Orders from $225.00 - $1,999.99, shipping and insurance = $45.00
Orders from $2,000.00 and up, shipping and insurance = FREE
INTERNATIONAL SHIPPING
UPS Worldwide Expedited
Orders less than $250.00, shipping and insurance = $23.00
UPS Worldwide Expedited or UPS Worldwide Saver
Orders from $250.00 - 499.99, shipping and insurance = $38.00
Orders from $500.00 - 999.99, shipping and insurance = $55.00
UPS Worldwide Express
Orders from Orders from $1,000.00 and up, shipping and insurance = $80.00
The Vintage Jewel has no authority over a country's custom clearance process. Delivery times may vary due to this process. Any customs charges that incur are the responsibility of the recipient. For additional information, contact your country's custom office or visit their website.
RETURNS
It is extremely important to us that each and every customer is happy with their purchase. If you are not satisfied for any reason, please contact us by e-mail or phone within 3 days of the receipt of the item to arrange for a prompt and courteous refund. This return policy is for website purchases only. In-store return policy differs.
• Returned items must be in the original condition
• Shipped with insurance
• Received within 7 days from notice of return for U.S and 14 days for International